Friday, September 24, 2010

Here's My Card

Business cards are not just for business anymore.

Individuals now have a multitude of business cards. I currently have two – one is my corporate card, the other is for one of my personal passions: my role as speaker and Public Relations Officer for District 4 Toastmasters.

The idea originated when I saw many other Toastmasters hand out their company business cards – but before handing it out, they crossed out their business contact information and scribbled their Toastmasters e-mail and personal phone number onto the card. In addition to a misuse of company resources, I often have trouble reading the handwriting of the “correct” information!

Printing up a Toastmasters-specific business card is a form of “passive PR” that highlights your affiliation, and may just get that next guest to ask you about the organization.

If you want to print a card for you as a Toastmaster, consider the following:

  • Keep it up-to-date. If you change your e-mail address or phone number or start a new blog – print a new card! If you receive a new Toastmasters educational level, such as an Advanced Communicator or become a Distinguished Toastmaster, update your card just as you would if you received a new title in your corporation.
  • Add a portrait. If you have ever been to a conference, you will likely have stared at more than one card afterwards, wondering to whom that card belongs. If you include a portrait of yourself, that jogs the recipient’s memory! I recently changed my hairstyle – drastically – and immediately updated my card to reflect the new look!
  • Respect the branding. Just as you should not change your corporate logo, do not change the Toastmasters branding. If you choose to use Toastmasters International branding, do not modify the logo. I chose to use the District 4 branding that represents our geographic location by highlighting San Francisco, Silicon Valley and Monterey – and when we rolled out the updated branding, I printed up new cards!
  • Do not stretch photos. If you use photos for the back of your business card – such as the 3-photo series of the District 4 branding – the format of the photo does not match the size of a business card, do not stretch just the height or just the width. Instead, add a white border to match the dimensions of the card, but still keep the photo dimensions, or aspect ratio, intact.
  • Keep it targeted. Just like a resume, a business card should be targeted. I’ve seen cards that tout the person as a speaker, author, photographer producer, host, coach and trainer. Well, which is it? As a photographer, I would print portfolio photos on the reverse side. As an author, I would highlight my publications. As a host or producer, mention the show(s). The “all things to all people” approach is out of style, for resumes as well as business cards, even in Toastmasters.
  • Use business cards to promote your club or event. To promote your club as a whole, consider printing business cards just for your club, not for you individually. The “club card” should include your club name, meeting location, website, and meeting day/time. Distribute them to members, leave a stack of cards at local businesses for promotion, or hand them out to prospective members or guests.

I have made three updates to my Toastmasters business card this past year, using moo.com, to update my portrait and – admittedly, since I took the photos – the District 4 branding. I even keep my corporate and Toastmasters business cards in two separate business card holders to help keep me organized.

Above all, when it comes to using business cards as a PR tool – don’t pass up any opportunities to pass them out!





Sunday, September 12, 2010

Do You “Like” Me?

“Being social” used to mean going out to socialize, to meet with friends for activities ranging from coffee to dinner to parties to trips.

Social media takes the conversation online.

Social PR means using social media beyond e-mails, to seek a two-way dialog and to encourage collaboration between individuals. Social media does not replace existing PR, or even existing websites. It complements the more traditional one-way web and e-mail mechanisms, and provides an outlet for continuous dialog.

Where to Meet?

There are many different places, or platforms, where you can meet with other like-minded individuals. Wikipedia’s list of social networking sites contains information about many of these platforms, but new ones are emerging every day. Some have a specific stated focus – LinkedIn positions itself as a business networking site, although it has begun to allow the posting of a personal status. For other sites, you need to be “in the know” – for example, where Facebook and MySpace were once rivals, Facebook has emerged as the “winner” by the numbers when it comes to “friendship” networks, while MySpace now focuses primarily on entertainment content, which is good news if you are in a band.

Especially if you are just starting out, choose 1-2 platforms, no more than three. To choose the appropriate channels, consider:

  • Where is your audience already playing online? It is unlikely that a member will join yet another social media platform just for you. Make it easy for them to find you.
  • What is the purpose of your social media effort? Is it to connect members and engage in conversation (consider Facebook), is it to post videos and photographs (consider YouTube, Vimeo, Blip, Picasa, Flickr), is it to ask each other questions and generate discussions (consider LinkedIn and blogs with comment posts).

What to Say?

Social media is a quick way to get information to people in your network – and you can include links to your website, photos, quick reminders and member accomplishments.

If you are starting out on more than one channel, if you are simply duplicating content on all of them, then there is little point to encouraging members to join all channels. In District 4 Toastmasters, we have chosen the following:

  • Facebook for announcements of events and accomplishments and sharing of personal photos
  • LinkedIn to show membership to the organization in the profile, and within the group to provide advice to members, from how to best run speech contests to an informal “speaker exchange,” for example as test speakers for contests
  • Video and photos from “official” District 4 channels are provided for download are shared on YouTube, Blip (for longer videos), and Picasa

Becoming Popular

As an organization, you will need to kick-start the conversation when you are just starting out in social media. It is unrealistic to think that you can create a social media channel four weeks prior to a large event, and then use that channel to promote that event. You first need to build a critical mass of followers and fans.

It takes a while for word to get out about your social media presence. Publicize it by embedding links to your social media channels on your website, include links in your e-mail signatures, and highlight quick links in each and every newsletter and communication.

Make sure that you are also soliciting responses. Compare the social media conversation with a normal, one-on-one conversation. If you post a one-liner, you may get a smile (or even a “like” on Facebook), but it’s not a conversation. Ask open-ended questions – and, to stack the bar, solicit a few friends to comment on that question online.

Above all, don’t give up. Even Facebook did not build a following overnight – it still took 6 years to reach 500 million users!